O U R L A B E L S
Obtained by decree on January, 9th 2018, and after a long process, Bandol is now classified as a " Tourist Resort".
• « Tourist Resort " Classification, a Quality label :
This classification was possible thanks to the decision of authorities that acknowledged every efforts made by a community in order to structure the most adapted tourist offer combined with the best welcome.
This label is assigned for 12 years, which also means respecting about 50 criteria.
Moreover, our Tourist Office was awarded in december 2016, obtaining the coveted "Quality Tourism" brand.
You will find here all of the labels we've got.
Bandol Tourist Office is an industrial, commercial & public building (ICPB) with municipal connections.
It has various missions such as : Reception, information, marketing, promotion, events management ...
Q U A L I T Y T O U R I S M B R A N D
Our services are certified " QUALITE TOURISME " (Quality Tourism Brand).
Bandol Tourist Office’s concerned about continuous improvement of its services. In order to come up to your expectations, we set up this satisfaction survey.
Please note that all your answers will remain private.
Click on the following link to reply to our Satisfaction Survey on line.
Q U A L I T Y A P P R O A C H
O U R Q U A L I T Y C O M M I T M E N T S / CATEGORY 1 CLASSIFICATION
Be open 240 days by year at least.This includes saturday & sunday, during the high season or during periods of touristic activities.
Bandol Tourist Office is classified Category I & follows commitments established by decree :
• Provide a reception hall & an information area, easily accessible.
• Ease your requests.
• Provide furniture to let you sit down.
• Inform you about local tourism supply, for free.
• Give you free WIFI access.
• Post & spread information about our opening hours translated in one foreign language at least.
• Reply to your mails/emails all the year round.
• Ensure permanent reception service with a staff able to speak one foreign language at least.
• Provide tourist maps (books & maps on paper).
• Release our tourist information also oin paper & translated in one foreign language that concern :
— All tourist /classified accomodation including name, postal address, email, website link, telephone number, classification level;
— All monuments & touristic sites, whether they are cultural, natural, or for Leisure. This also includes current tarifs, public opening hours, website link, telephone number & postal address;
— Events & activities;
— Emergency telephone numbers.
• Update our tourist information every year.
• Publish emergency telephone numbers outdoors.
• Answer your requests & value satisfaction.
• Respect a quality approach.
• Ensure service from a tourism advisor.
• Guarantee news & reliability of the information based on the local tourism supply.
• A new reform on April, 14 2006 about tourist resorts classification, created a system bringing a brand new status.
That is the reason why Bandol got the "Classified Tourist Resort" label on January, 11 2018, that also means Quality services offered to tourists.
• Bandol Tourist Office obtained both the "Quality Tourism" brand & its new Category I classification in december 2016.
The "Quality Tourism" brand & this new classification brought a stronger image to help uniting french Tourist Offices but also highlight touristic development in our country & abroad.
• Along with "Bandol - Provence Sud Sainte Baume " destination, our Tourist Office got the "Vineyards & Discoveries" label on January, 1 2017.
• The Tourist Office was certified "Tourism & Disability" since December, 15 2015.
Launched in 2001 by the State Secretariat of Tourism, this label focus on homogeneous & objective reliable information about the access for tourist areas & facilities.
The label includes 4 types of disability (motor, visual, hearing & mental disabilities), and guarantees both access & reception in complete autonomy.It brings reliable information whether it is for two, three or four impairments.
• Bandol Wines are certified AOC " Appellation d'Origine Contrôlée " label
plus the European AOP, " Appellation d'Origine Protégée " label.
• The European Blue Flag
Since 2009 Bandol obtained this Ecolabel awarding cities that got involved into permanent search for sustainable Quality environment".
The Blue European Flag means strong touristic power, a symbol of environmental Quality.
• In 2015 and for the 3rd time in a row, Bandol got the " Bathing Water Quality" label.
Thanks to this Ecocert certification, more than a hundred of checkpoints guarantee Bathing Water Quality. Each beach gets a profile to determine any cause of possible pollution. They are surrounded by a real supervision system in addition of numerous information signs in order to keep maximum health protection safe for visitors.
• Our resort was certified "Flower City" for the third time in 2011.
• On the occasion of the 11th edition of the national "Internet City" label, Bandol got 3 @ awards in 2010.